Pricing that scales with you

Start free, grow at your pace with a tailored offer for your team

FREE

For teams who want to discover the power of Pinpo for free

5 credits per day

€0/month

Free, no credit card, no time limit

1 AI agent

SMS channel

1 user

API and integrations

Tickets support

PRO

For agile teams who want to manage their AI agents independently

150 €/month HT

0,30€/crédit

Annuel

270€ économisés/an

Everything included in Free +

Unlimited AI agents

Multi-channel: SMS, WhatsApp, RCS (soon)

User roles and permissions

Volume-based tiered pricing

On-demand credit top-up

Credit rollover

Estimate your monthly budget

As your volumes and usage evolve, our pricing adapts — a flexible approach aligned with your reality

> What is your monthly lead volume?100

> What is your key use case?

Acquisition

Reactivation

Retention

> What is your key use case?

> On which channels would you like to deploy Pinpo?

SMS

RCS

> Commercial management

Appointment booking

Simple availability booking

> Conversational variables

Estimated response rate

40%

Hot contacts rate (on total volume)

15%

Number of follow-ups

2

Average number of outgoing messages per conversation

6

Average message length (number of segments)1 segment = 160 characters, about 2 lines of text

2.5

Estimated credits

470 credits

AI credits180

Estimated actions770

SMS / RCS credits290

Outgoing SMS278

Incoming SMS12

Compare plans to find the one that suits your organization

PRO

128 €/monthTier 500 credits

Price with annual commitment

BUSINESS

893 €/monthTier 3000 credits

Price with annual commitment

ENTERPRISEGet a custom quote

*This estimate is based on the data you entered. The actual price depends on your actual usage.

Compare plans and make the right choice

Compare credits, features and service level to choose the plan best suited to your needs

Your planFREEPROBUSINESSENTERPRISE

Pricing

Pinpo credits included

150

From 500

From 3000

Custom

Pinpo credits included

150

From 500

From 3000

Custom

Price per credit

From 0.17€ HT

From 0.21€ HT

From 0.12€

Price per credit

From 0.17€ HT

From 0.21€ HT

From 0.12€

Top-up on demand

Carry-over of unused funds

Annual discount

-15%

Custom

Annual discount

-15%

Custom

Commitment

Monthly/annual

Annual

Commitment

Monthly/annual

Annual

Payment method

Credit Cards & SEPA

SEPA/Bank transfer

Payment method

Credit Cards & SEPA

SEPA/Bank transfer

Usage Structure

Available channels

SMS

All channels

Available channels

SMS

All channels

AI agents included

1 agent

Unlimited

AI agents included

1 agent

Unlimited

Number verification

Multi-users

Multi-organisation/Agency mode

Custom AI modules

Main Features

Multi-LLM

Analytics dashboard

AI-powered conversations (LLM)

Synchronized appointment booking

Data extraction and scoring

Early access to new features

Integrations

REST API

Webhooks

CSV Import

Native connectors

Custom integrations

Support

Pinpo Academy

Ticket Support

Onboarding 1:1

Dedicated Customer Success

Quarterly review & optimisations

Delegated IA agent management

Team training

Priority support & dedicated Slack channel

Compliance

GDPR

MFA

Automatic anonymization

Compliance audit (CSR, GDPR, AI, IT security)

FAQ general

All you need to know about Pinpo and its operation. You don't find the answer? Please contact our team

What is a Pinpo credit?

Pinpo credits are the consumption unit used by the platform.Credits are used when AI agents perform certain actions, such as:

sending or receiving a message
analyzing a response
scheduling an appointment
searching a database
extracting information during a conversation

Does Pinpo offer a free trial?

Yes.You can create an account and build your AI agent for free.Usage fees only apply when you start sending messages or using the platform in production.

Is Pinpo free?

Creating an account and configuring your AI agent is free.You only pay when you use the platform to send messages or handle conversations.

How can I know the cost of a conversation?

For each lead processed, Pinpo shows the exact number of credits consumed.Consumption mainly depends on:

the channel used
the number of messages exchanged
the actions performed by the AI

The more advanced the conversation, the more credits are consumed.

Where can I view my credit usage?

Your credit usage is available in real time directly in the platform.You can:

track your usage
view detailed credit consumption
purchase additional credits
upgrade your plan

Do I pay for leads that do not receive the messages?

No.Credits are only consumed when the first message is successfully delivered.Phone numbers that are:

invalid
landlines
unassigned
incorrect

are not charged.

Do I receive support when setting up my AI agents?

Yes.Customers on the Business or Enterprise plans benefit from full support for creating and configuring their AI agents. Our team helps design conversational scenarios and optimize agent performance.With the PAYG (Pay-As-You-Go) plan, users are fully self-serve and can create their agents directly from the platform using templates and built-in configuration tools.This model allows companies to test and build agents independently, while still offering expert guidance for more advanced projects.To learn more about support options and pricing, you can book a meeting with a Pinpo expert.